|Brown Mouse says - Are you talking to me?|
Mom and I did a speed trip to Costco yesterday stocking up on all the items she needs for the next few weeks and for the first time ever something really weird happened. At Costco Canada they have a guy at the door who checks your receipt against items in a cart then lets you go out into the parking lot after you have paid. He spotted an item in our cart that the cashier missed.
So there we were at 4pm on a busy weekday with many people in the lineup behind when he realized that we had not paid for something. The poor kid (looked about 17) didn't really know what to do. A co-worker told him to call a supervisor. In the mean time I suggested we pull over to the side so he could let some of the 10 people in the lineup behind go through - plus I felt like we were becoming a bit of a spectacle.
Soon a supervisor rushed over, filled out a little slip, led me to a till and put the charge through. I felt weird like all the other customers were looking at us as if we were trying to steal. I simply left the large heavy items in my cart like they tell you to rather than putting them on the counter. What did they miss? Five litres of dish soap. Yes, I had to pay for it. Really, based on what went on, I kind of felt that they should have done something for me as this was not my fault at all. How obvious is a large jug of dish soap in a cart? Not really an item that should have been missed.
So, has this ever happened to you? I left there feeling a bit weird,. Am I over analyzing it? Not a great shopping experience.